FAQ

Frequently Asked Questions

What is a quick-release strap?

A quick-release strap has a small lever on the spring bar, so you can swap it by hand in seconds — no tools needed.

How do I know my strap size?

Check the lug width of your watch (the gap where the strap meets the case), usually 18, 20 or 22 mm. Pick the matching size.

Do I need tools to change a strap?

Quick-release straps need no tools. For standard straps, a spring bar tool makes it easy — we sell those too.

How long does shipping take?

Usually 3–9 business days. See our Shipping & Delivery page for details.

Can I return an item?

Yes — most items can be returned within 30 days. See our Returns & Refunds page.